Sonder & Silver

Handcrafted Jewelry

Shipping

Made-to-Order items will be shipped out 1-2 weeks from the time the order is placed. Ready to Ship items will be shipped one business day after the order is placed.

 


USPS First Class Mail (2-5 Business Days)
$8 flat rate


USPS First Class Mail + Signature Confirmation (2-5 Business Days)

$10 flat rate


USPS Priority Mail (1-3 Business Days)
$12 flat rate


USPS Priority International (6-10 Business Days)

$48 & Up - Contact me for a quote at sonderandsilver@gmail.com

Returns

I will gladly accept returns on any 'Ready to Ship' item. Simply contact me within 3 days of delivery & send the item(s) back within 7 days of delivery. A refund will be issued as soon as the item(s) are returned in their original condition.

Customized orders and all Made-to-Order items are final sale.

I believe in complete honesty and transparency when it comes to spending your hard-earned money. If you have any issue whatsoever, please contact me and I will make it right.

Lost Packages

In over two years and almost 300 orders, I have only had one package go missing. It was an international order to Canada and it happened to be in Canada Post’s possession when they went on strike in February of this year. Although this seems to be an isolated incident, I now have a policy that once USPS is in possession of your package and you have received a valid tracking number, I am no longer responsible for it. If you have had packages go missing in the past or live in a remote area, I would suggest either choosing First Class Mail with Signature or Priority Mail; I always add $150 worth of insurance to those packages.