Sonder & Silver

Handcrafted Jewelry

Shipping

Made-to-Order items will be shipped out 1-2 weeks from the time the order is placed. Ready to Ship items will be shipped one business day after the order is placed.

 


USPS First Class Mail (2-5 Business Days)
$8 flat rate


USPS First Class Mail + Signature Confirmation (2-5 Business Days)

$10 flat rate


USPS Priority Mail (1-3 Business Days)
$12 flat rate


USPS Priority International (6-10 Business Days)

$48 & Up - Contact me for a quote at sonderandsilver@gmail.com

Returns

I will gladly accept returns on any 'Ready to Ship' item. Simply contact me within 3 days of delivery & send the item(s) back within 7 days of delivery. A refund will be issued as soon as the item(s) are returned in their original condition.

Customized orders and all Made-to-Order items are final sale.

I believe in complete honesty and transparency when it comes to spending your hard-earned money. If you have any issue whatsoever, please contact me and I will make it right.

Lost Packages

In almost three years and over 300 orders, I have never had a single package go missing. Although I insure every package for my own peace of mind, I have a policy that once USPS is in possession of your package and you have received a valid tracking number, I am no longer responsible for it. If for some reason you do not receive your package, I will file a claim for the insurance; but it is not guaranteed that they will do anything. If you have had packages go missing in the past or live in a remote area, it is advised that you choose either First Class Mail with Signature or Priority Mail.